There are always lots of little things you might wonder about before visiting a new place. Over time we’ve learned what our guests often ask - so here are some answers in advance:
 

When can we arrive and when do we need to leave?
Check-in is from 16:00 and check-out no later than 11:00.
 

Can we check in late?
Of course! If we are not at the front desk when you arrive, we will have prepared a welcome letter with your name and key placed on the reception desk. You’ll also receive an email with instructions closer to your arrival.
 

Where do I park my car?
You can park for free in the large parking area in front of the hotel. From there, head to the main entrance for check-in. If we are not in the reception, you will almost always find us in the restaurant - otherwise, just give us a call at +46 (0)647-305 05.
 

Can I charge my electric car?
Yes! Just 300 meters from the hotel, at Undersåker station, there are four chargers provided by MER. They are often available, and it only takes a few minutes to walk between the hotel and the charging station.
 

Do you have a sauna?
Absolutely! We have both an indoor sauna and an outdoor sauna with a cold plunge tub. They are heated daily between 16:30 - 22:00. During the low season we heat them up on request.
 

When is breakfast served?
During the summer season, breakfast is served daily from 7:00 am to 10:00 am.
 

Opening hours may vary depending on the season, so please check with us for the exact times during your stay.
 

Can we have dinner at the hotel?
Yes, definitely! Read more about our menu and restaurant opening hours here
 

Do you have a bar?
Yes, we do! Our bar is open every day from 15:00 until around 22:00 - 23:00. We also serve light snacks.
 

Can we bring our own drinks?
Unfortunately not. We hold a full license for beer, wine, and spirits, and we are of course careful to follow that.
 

Can we bring our dog?
Absolutely - dogs are warmly welcome here! To ensure all guests are comfortable, we have special pet-friendly rooms, which are clearly marked in each room category. A pet cleaning fee of SEK 250 per stay applies.
 

Can you pick us up or help with luggage from the train station?
Of course - just give us a call in advance and we’ll be happy to arrange it.

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If there’s anything we’ve missed - please let us know!

/My & Wille and our team